What does the term 'AOS' mean?

AOS stands for 'ALWAYS ON SCHEDULE'.

What communities do you serve?

AOS proudly serves the following communities in Greater Ft. Lauderdale, Fl (see map below for full coverage area).   Occasionally, we do service the immediate surrounding areas, so if you have a specific location in mind , feel free to call us at (954) 735-7278 and inquire. We will do our best to accommodate you.  Facilities Management clients enjoy the extended tri-county coverage area at no extra charge. 

What languages do you speak?

Our family members can communicate in several languages.  Keep in mind, that AOS has never missed a service call due to a language barrier - "where there's a will, there's a way".

Why do you give away so many of your professional quick-fix tips online for free?

It's our way of saying "Thank you, South Florida.  We appreciate your support".  After being in business for almost fifty years, we are obliged to give something back to the community.  We estimate that utilizing our quick-fix tips has saved our customers thousands of dollars over the years.  Also, after the destruction left by Hurricanes Wilma and Andrew, AOS provided some free services to needy customers.

Why don't you offer coupons and sales specials?

Truth is you very seldom save money with coupons and so-called sales.  Other plumbing companies mark up their goods and services outrageously high in advance, only to mark them down later in the form of coupons, sales and specials.  This is intended to make you think that you are getting a 'deal'.  But they are only insulting your intelligence.   AOS thinks that this is very disrespectful to you and doesn't subscribe to such immoral practices, and so we always quote you the lowest possible price the first time.

Would I have to pay extra for night or weekend service?

You will never be charged extra for night, weekend or holiday service.

How can you promise an exact service appointment time?

Because we employ ample and efficient technicians.  Our busy customers love this time-saving benefit since it eliminates waiting hours for a plumber to show up. 

How do I find references for a contractor?

Ask the contractor.  AOS has  a list of satisfied customers who are willing to give us a reference. 

What if I’m not satisfied with the service?

AOS customers expect quality service and we promise to meet your expectations in writing.  Please let us know how we may improve your experience with us.

Why are there so many unlicensed contractors?

Individuals may be unlicensed because they:
1. may not be able to meet the financial requirements;
2. may not be able to pass a background check;
3. may not meet the education or experience (skill) requirements;
4. may not meet the workers’ compensation requirements; and/or
5. may not meet the liability insurance requirements.

Are you licensed and insured?

We are fully licensed and insured for your protection.  We are also proud members of theBetter Business Bureau and Broward County Chamber of Commerce.  Please contact us if you will like a copy of our insurance policy and certifications be sent to you before hiring us

How long has AOS  Plumbing been in business?

AOS has been serving the Greater Fort Lauderdale area since 1962.

How do I pay for your services?

We accept all major credit cards, personal or business checks and cash.  Commercial customers are encouraged to open a business charge account.