FREQUENTLY ASKED QUESTIONS
What does the term 'AOS' mean?
AOS stands for 'ALWAYS ON SCHEDULE'.
What communities do you serve?
AOS proudly serves the following communities in Greater Ft.
Lauderdale, Fl (see map below for full coverage area).
Occasionally, we do service the immediate surrounding areas, so if you have a
specific location in mind , feel free to call us at (954) 735-7278 and inquire. We will
do our best to accommodate you.
Facilities Management clients enjoy the extended tri-county coverage area at no extra charge.
Coconut Creek
Cooper City
Coral Springs
Dania Beach
Davie
Deerfield Beach
Edgewater
Fort Lauderdale |
Hallandale
Hillsboro Beach
Hollywood
Lauderdale Lakes
Lauderdale-by-the-Sea
Lauderhill
Lazy Lake
Lighthouse Point
|
Margate
Miami Gardens
Miramar
North Lauderdale
Oakland Park
Parkland
Pembroke Park
Pembroke Pines
|
Plantation
Pompano Beach
Sea Ranch Lakes
Sunrise
Tamarac
Weston
Wilton Manors |

What languages do you speak?
Our family members can
communicate in several languages. Keep in mind, that
AOS
has never missed a service call due to a language barrier - "where there's a
will, there's a way".
Why do you give away so many of your professional quick-fix tips online
for free?
It's our way of saying "Thank you, South Florida. We
appreciate your support". After being in business for almost fifty years,
we are obliged to give something back to the community. We estimate that
utilizing our quick-fix tips has saved our customers thousands of dollars over
the years. Also, after the destruction left by Hurricanes Wilma and
Andrew, AOS provided some free services to needy
customers.
Why don't you offer coupons
and sales specials?
Truth is you very seldom save money with coupons and
so-called sales. Other plumbing companies mark up their goods and services outrageously
high in advance, only to mark
them down later in the form of coupons, sales and specials. This is intended to make
you think that you are getting a 'deal'. But they are only insulting your
intelligence. AOS thinks that this is very disrespectful to you
and doesn't subscribe to such immoral
practices, and so we always quote you the lowest possible price the first time.
Would I have to pay extra for night or weekend
service?
You will never be charged extra for night, weekend or holiday
service.
How can you promise an exact
service appointment time?
Because we employ ample and efficient technicians. Our busy customers love this
time-saving benefit since it eliminates waiting hours for a plumber to show up.
How do I
find references for a contractor?
Ask the contractor.
AOS has a list of satisfied customers who are willing to give us a reference.
What if I’m not satisfied with the service?
AOS customers expect quality service and we
promise to meet your expectations in writing. Please let us
know how we may improve your experience with us.
Why are there so many unlicensed
contractors?
Individuals
may be unlicensed because they:
1. may not be able to meet the financial requirements;
2. may not be able to pass a background check;
3. may not meet the education or experience (skill) requirements;
4. may not meet the workers’ compensation
requirements; and/or
5. may not meet the liability insurance
requirements.
Are you licensed and
insured?
We are fully licensed and insured for your protection. We are
also proud members of theBetter Business Bureau and Broward County Chamber of
Commerce. Please contact us if you will like a copy of our insurance
policy and certifications be sent to you before hiring us
How long has AOS Plumbing
been in
business?
AOS has been serving the Greater Fort Lauderdale area since
1962.
How do I pay for your services?
We accept all major credit cards,
personal or business checks and cash. Commercial customers are encouraged
to open a business charge account.
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